Customer Privacy Statement

Agilent Technologies, Inc. and its subsidiaries (also referred to in this document as "Agilent Technologies", "Agilent" or “we”) provides this Privacy Statement to make you aware of our privacy practices and the choices you can make about how your personal information is collected and used, both on-line and off-line. To make this notice easy to access, it is available on the bottom of every Agilent web page. Customers are Agilent's most valuable asset. We recognize that building a long-term business relationship with you depends a great deal on trust. This trust begins with our commitment to respecting as well as protecting your privacy. We've structured our web site http://www.vacuum-choice.com so that you can visit us without identifying yourself or revealing any personal information; however, some functionality, such as profile management or entitlements, may be limited. Throughout this Privacy Statement, personal information refers to any information that is unique to an individual, such as name, address, e-mail address, phone number, etc. If you do share your personal information with us, you can be assured that it will only be used to support your relationship with Agilent. Agilent's privacy statement covers 7 main areas:

  1. Notice
  2. Choice
  3. Onward Transfer
  4. Access & Accuracy
  5. Security
  6. Tailoring Email Communications and Web Experiences
  7. Additional Information

These areas are described in detail below. Please keep in mind that our privacy practices may vary as required by local laws.Comments or questions about our privacy practices can be sent to: privacy@vacuum-choice.com

1. Notice What information we collect

During the course of your relationship with us, we collect personal information to enable you to order products or services, download software updates, make requests, register for customized communications programs and enhance your experience on our websites. We may collect such personal information as your name, e-mail address and all other contact information. While you are visiting our website, we may collect some technical data related to your browsing session such as IP address, browser type and language, number of times of you visited our website and the hyperlinks you visited. In most cases, we use such technical data in aggregate form without identifying you personally for Agilent’s own reporting, statistics and website enhancements, as well as for information security purposes. Through your in-person communications and/or on-line interactions with Agilent, we may ask you to provide information regarding your personal or professional interests, demographics, experience with our products and contact preferences. In order to best serve you, we may correlate the information you provide to us through different communications and contact channels, such as data collected on-line may be combined with information provided off-line; for example, information provided via hard-copy form while attending an Agilent-sponsored seminar. We are committed to keeping your personal data only as long as required to respond to your request, provide you with the product/service you are interested in, or for the time period necessary to fulfill our own legal obligations. Login or other tracking information that may identify you through website navigation will be stored for short time periods for technical security, website improvements, customer relationship purposes and so far as you continue interacting with Agilent.

How we use the information

  Agilent uses your personal information to better understand your needs and provide you with better service. Specifically, we use your personal information to communicate back to you, provide updates on service and benefits, and to personalize our web sites and communications with you.  From time to time and with your permission, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. To unsubscribe from promotional emails, please follow the unsubscribe instructions included in each marketing email.  For more information about how you can express your choice regarding the use of your personal information, please read below (“Choice”). 

2. Choice

Agilent will not use or share your personal information in ways unrelated to the ones described above without first notifying you and offering a choice. We will also provide you the opportunity to let us know if you wish to opt-out at any time of certain or all contacts from Agilent, and we will do everything we can to honor such requests. This choice may be offered at the bottom of our on-line or off-line communications to you as well as on our web registration pages. You can choose to opt out from an offer or service you have previously accepted at any moment, at no cost and without any negative effect to your relationship with Agilent. To do so or if you have any difficulty exercising your choices or feel that choices you made on particular websites have not been taken into account, please contact us privacy@vacuum-choice.com   Your permission will always be secured first, should we ever decide to share your personal information with third parties that are not acting on our behalf and governed by our privacy policy. 

3. Onward Transfer

Whom we share the information with Agilent does not sell, rent, or lease your personal information to others except as described in this privacy statement. 

We only share your personal information with other Agilent entities or distributors of Agilent products and services or service providers (e.g., a shipper, market research company, etc.) who are acting on our behalf for the uses described above. Such Agilent entities and business partners are required to keep this data confidential and may not use it for any purpose other than to carry out the services they are performing for Agilent.  Agilent may also disclose your personal information (i) if we are required to do so by law; (ii) if we believe that it is necessary to protect and defend the rights of Agilent; (iii) in order to comply with a judicial proceeding, court order, or government inquiry; or (iv) if Agilent is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,  Subject to your permission or as permitted by law, the personal information that you provide to us may be transferred across state or country borders to consolidate data storage, simplify information management or synchronize customer relationship activities globally. 

4. Access and Accuracy

Agilent strives to keep your personal information accurate. We will provide you reasonable access to personal information you provided to Agilent and reasonable ability to review and correct it or ask for deletion, as applicable.   If you wish to review, correct or delete the personal information you provided to us on this website, please send your request to privacy@vacuum-choice.com

We will respond to your request within 2 working weeks. 

5. Security

Agilent is committed to ensuring the security of your personal information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of personal information, we have put in place appropriate physical, electronic and organizational measures to safeguard and secure it.

6. Tailoring E-Mail Communications and Web Experiences

Agilent may employ technologies  designed for website session analysis and profiling of the users of our website. Such technologies enable us to optimize our website content and tailor it and other communications to you.

7. Additional Information

Links to Third Party Web Sites

Links to third party websites are provided solely as a convenience to you. If you use these links, you will leave the Agilent site. Agilent has not reviewed all of these third party sites, does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, we do not endorse or make any representations about them, or any information, software or other products or materials found there, or any results of using them. If you decide to access any of the third party sites linked to this site, you do so entirely at your own risk.

Changes to the Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our home page. The revision date shown at the top of the page will be updated accordingly. Unless we ask for your explicit agreement to certain terms of our policy in certain cases, we consider that your continuous use of our website means that you accept the terms of this Privacy Statement.

Contact Information

Please e-mail questions or comments about our privacy practices to: privacy privacy@vacuum-choice.com

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